Support
We’re here to help. Most questions are answered below — if not, email us and we’ll get back to you within 2 business days.
Contact us
Email support@bebauno.app with your question. If it’s about your account, include the email address you signed up with (never send your password).
Frequently asked questions
Do I need an account to use Bebauno?+
No. You can explore tracking, recipes, activities and Baby Mode as a guest. An account is only needed for AI chat, syncing across devices and pediatric booking.
How do I manage or cancel my subscription?+
Subscriptions are billed through your Apple App Store account. Open Settings → your name → Subscriptions on your iPhone to change or cancel. Use “Restore Purchases” in the app if a purchase isn’t showing.
Which languages are supported?+
English, Arabic, Hebrew and Serbian, with full right-to-left support for Arabic and Hebrew. The app picks your language automatically and you can change it in Settings.
Is Bebauno a medical service?+
No. Bebauno offers general information and wellness support. It is not a substitute for professional medical advice — always consult your pediatrician or doctor, and seek emergency care for urgent symptoms.
How do I delete my account and data?+
In the app: Settings → Delete account. This permanently removes your profiles, tracking, chat history and preferences. See the account deletion page for details.
Looking for our policies? Read the Privacy Policy and Terms of Service.